General conditions


1.1 All Orders for Products via  are only accepted by HAUTEFASHION.EU Terms and Conditions of Sale. Before submitting Your Order You will be asked to tick a box to confirm that you have read these HAUTEFASHION.EU Terms and Conditions of Sale and that you agree to them. If you agree to this HAUTEFASHION.EU Terms and Conditions of Sale they will be incorporated into the Agreement which governs your use of HAUTEFASHION.EU  , which includes HAUTEFASHION.EU’s Terms and Conditions of Use. Please read all of the terms which make up the Agreement very carefully as You will be contractually bound by them.

1.2 In the event of a conflict between the provisions of HAUTEFASHION.EU’s   Terms and Conditions of Use and this HAUTEFASHION.EU Terms and Conditions of Sale, the provisions of this HAUTEFASHION.EU Terms and Conditions of Sale shall prevail to the extent of the conflict.

1.3 In these HAUTEFASHION.EU Terms and Conditions of Sale, terms which are defined in HAUTEFASHION.EU’s Terms and Conditions of Use shall have the same meaning and, in addition:
The enterprise number of HAUTEFASHION.EU " BE 0883 348 316 "  is registered  in the crossroad banks for enterprises by Belgian law.

“Export Laws” means all laws, regulations and orders of the European Union applicable to the export, re-export, transfer or resale of Products;

“Receipt” means the receipt issued by HAUTEFASHION.EU to you following dispatch of the Products;

“Order” means an order placed by you in accordance with this HAUTEFASHION.EU Terms and Conditions of Sale;

“Order Confirmation” means the order confirmation issued by HAUTEFASHION.EU to you acknowledging receipt of your Order;

“Order Form” means the electronic order form on the Website;

“Product” means any product requested by you in an Order;

“Working Day” means any day other than a Saturday, Sunday or public holiday.


2.1 You must be over 18 years of age to place an Order and any purported Order placed by a minor is void.

2.2 By placing an Order through HAUTEFASHION.EU’s ‘get it easy’ process You make an irrevocable offer to HAUTEFASHION.EU to purchase the Products You have selected. HAUTEFASHION.EU may accept or reject your Order if the relevant Products or any of them are not in stock or for any other reason at HAUTEFASHION.EU’s absolute discretion.

2.3 HAUTEFASHION.EU will only accept Orders for Products to be delivered to addresses within the BENELUX market.

2.4 HAUTEFASHION.EU will confirm receipt of Your Order by issuing an Order Confirmation. HAUTEFASHION.EU will send the Order Confirmation to you by e-mail. Order Confirmations are for reference purposes only and do not constitute acceptance by HAUTEFASHION.EU of Your Order.

2.5 Purchases for Products may only be concluded in English and only Orders written in English are capable of acceptance.

2.6 Your Order will be considered to have been accepted by HAUTEFASHION.EU only if and when the Products are dispatched by HAUTEFASHION.EU to you and any contract for the sale and purchase of the Products will be formed only upon HAUTEFASHION.EU’s dispatch of the Products to You.

2.8 If HAUTEFASHION.EU accepts your Order, it will not file the concluded Agreement and you will not be able to access it later. It is your responsibility to download and/or print off all the documents which make up the Agreement as defined in Clause 1.2 of HAUTEFASHION.EU’s Terms and Conditions of Use.


3.1 The price charged for the Products, inclusive of VAT, and any applicable delivery costs will be as quoted to you on the product listing published by HAUTEFASHION.EU. Completing HAUTEFASHION.EU’s ‘get it easy’ process you accept payment of the price and any applicable delivery charges as quoted on the product listing.

3.2 All prices on HAUTEFASHION.EU are in Euros (€).

3.3 HAUTEFASHION.EU reserves the right to alter prices published through HAUTEFASHION.EU  on at any time without prior notice but such alteration shall not affect an accepted Order.

3.4 While HAUTEFASHION.EU does its best to ensure that all information on HAUTEFASHION.EU  is accurate, there may be occasions when, prior to the despatch of the Products under Your Order, HAUTEFASHION.EU discovers an error on HAUTEFASHION.EU relating to the Products (including, without limitation, their price, description, availability or delivery), which prevents HAUTEFASHION.EU from accepting Your Order and/or dispatching the Products. In such circumstances, HAUTEFASHION.EU will contact You (including by e mail) and ask whether You would like to reconfirm Your Order for the Products (with the error(s) corrected), or whether You would like to cancel Your Order. If You choose to cancel Your Order, HAUTEFASHION.EU will refund to You any money that You have paid to HAUTEFASHION.EU in respect of Your Order. Subject to Clause 9 of these Terms and Conditions of Sale, the refund given to You, by HAUTEFASHION.EU, will be the extent of HAUTEFASHION.EU’s liability to You in connection with the cancellation of Your Order.


4.1 You may pay for the Products via Paypal, Master Card , and Visa only


5.1 HAUTEFASHION.EU aims to deliver the Products within reasonable time (7 working days) after an Order is placed but shall not be liable for the consequences of any delay or failure to deliver within any agreed time.

5.2 Once HAUTEFASHION.EU has dispatched the Products it will send You a Receipt and an email confirmation of despatch.

5.3 HAUTEFASHION.EU reserves the right to despatch part Orders or hold Orders until all items are available as required.

5.4 Title to and risk for the Products will pass to You on delivery of the Products.

5.5 If any Products You purchase from HAUTEFASHION.EU are defective or incomplete You may return them to HAUTEFASHION.EU by means of the process set out under HAUTEFASHION.EU Returns Policy. However, if the Products are delivered to You in a damaged state You must notify HAUTEFASHION.EU immediately using the contact details provided.

5.6 Please note that any spare parts and accessories are supplied solely for use with the Products to which they relate.


6.1 HAUTEFASHION.EU operates a fourteen (14) day no quibble cancellation policy. If You wish to cancel the Agreement and return any Products, for whatever reason, You may do so up to fourteen (14) Working Days following the day after delivery of the Products by notifying HAUTEFASHION.EU in writing (including, without limitation, by telephone or email addressed to “Customer Information, HAUTEFASHION.EU of Your intention to cancel the Order using the contact details on the Contact Details page.

6.2 If You cancel the Agreement in accordance with Clause 6.1 above:

(a) You must return to HAUTEFASHION.EU, at Your cost, any Products delivered to You under the cancelled Agreement. You are under a statutory duty to take reasonable care of the Products while they are in Your possession. Taking reasonable care means You must return the Products to HAUTEFASHION.EU in ‘as new’ condition, with their original packaging and complete with any accessories and free gifts offered with them. If You fail to take reasonable care of the Products while they are in Your possession and return the Products to HAUTEFASHION.EU in a damaged state, HAUTEFASHION.EU may take action against You to recover any loss in value of the Products arising from Your breach of this statutory duty.

(b) HAUTEFASHION.EU will provide You with a full refund of the purchase price and any delivery charges You have incurred in getting the Products to You no later than 30 days from and including the day on which You notified HAUTEFASHION.EU of Your intention to return the Products in accordance with Clause 6.1.

(c) If You cancel the Agreement in accordance with Clause 6.1, but HAUTEFASHION.EU does not receive the Products, then HAUTEFASHION.EU is entitled to recover the Products from You and to offset the direct costs of recovering the Products against the refund due to You.


You will be entitled to the standard HAUTEFASHION.EU warranties and guarantees relating to the Products as if You had purchased the Products from any other outlet or store. The warranties and guarantees along with their HAUTEFASHION.EU  Terms and Conditions are stated in the manual(s) supplied with each Product. The warranties or guarantees will only be valid for the time specified and it is Your responsibility to keep proof of Your time of purchase in order to demonstrate that the warranty/guarantee period is still in force. Please ensure You keep the Receipt enclosed with the Products.


HAUTEFASHION.EU may terminate this Agreement with immediate written notice if: 1) You fail to pay on time; 2) You breach, or HAUTEFASHION.EU reasonably suspects You have breached, Export Laws; or 3) HAUTEFASHION.EU does not have in stock the Products You placed an Order for.


9.1 Clause 7 of HAUTEFASHION.EU’s Terms and Conditions of Use and this Clause 9 set out the full extent of HAUTEFASHION.EU’s obligations and liabilities in respect of the supply of Products to You.

9.2 The maximum aggregate liability under the Agreement of HAUTEFASHION.EU, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of HAUTEFASHION.EU’s affiliated companies and the officers, directors, employees, shareholders or agents of any of them, whether in contract, tort (including negligence) or otherwise, shall in no circumstances exceed the amount payable by You to HAUTEFASHION.EU in respect of the Products in question.

9.3 None of the provisions of this Clause 9 affect Your statutory rights as a consumer.


You agree to comply with all Export Laws. You agree (i) not to export any Product to any country in contravention of any Export Law, and (ii) not to export any Product to any country for which an export licence or other governmental approval is required, without first obtaining all necessary licences or other approvals. You warrant that You are not located in, under the control of, or a national or resident of any country to which export of the Products is prohibited by any Export Law.


11.1 HAUTEFASHION.EU will make every effort to perform its obligations under the Agreement. However, HAUTEFASHION.EU cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond HAUTEFASHION.EU’s reasonable control. In the event of a delay, HAUTEFASHION.EU will perform its obligations as soon as reasonably possible.

11.2 HAUTEFASHION.EU may revise this HAUTEFASHION.EU  Terms and Conditions of Sale at any time. You should check the HAUTEFASHION.EU Terms and Conditions of Sale immediately prior to placing an Order as You will be contractually bound by the HAUTEFASHION.EU Terms and Conditions of Sale posted on HAUTEFASHION.EU .

If you have any questions regarding items or recent purchases, please do not hesitate to contact us.


telephone: +32 3 225 35 08